The employees treat you well, they have good service and it is well stocked, the only bad thing is the kids who are outside supporting you in the parking lot, they are very distrustful
The manager Yareli of the Ciudad del Sol Qro branch was very rude and discriminated against me, I raised my complaint and they never responded, on IG, face, official page and nothing, I sent a message to similar pharmacies about a product as a test and the response was Immediate, I understand that they have better products but the customer service leaves a lot to be said, it is terrible.
The staff that serves you right now is helpful, from those in the pharmacy their billing system fails and they blame you for the fact that your cfdi is wrong so you go to the treasury later they tell you to invoice online when online says that the invoices There they are only issued online purchases, after 30 minutes of discussing that I am billing elsewhere the manager comes out to say that they are having a failure in their system 🙄, they ask you to leave your bag or backpack outside, the first time that I told the girl that since I was going to leave her on the floor at the entrance, she asked me if I brought anything valuable? Oseaaaa???? Even if it were a $100 pesos backpack, you wouldn't have to leave it in a place with 0 security and when I told the girl what my backpack was worth, Jordan told me to pass it to her and that she would keep it below where they charge, I mean, if they don't know They want to risk being robbed but as a customer you can risk having your things stolen by leaving them in an unsafe place. I hope they put some order in that pharmacy because the people there are very despotic. It's the only one where something unpleasant always happens.
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The employees treat you well, they have good service and it is well stocked, the only bad thing is the kids who are outside supporting you in the parking lot, they are very distrustful
6 months ago0
Very friendly, really the ladies are very pretty and trying to help
2 months ago0
The manager Yareli of the Ciudad del Sol Qro branch was very rude and discriminated against me, I raised my complaint and they never responded, on IG, face, official page and nothing, I sent a message to similar pharmacies about a product as a test and the response was Immediate, I understand that they have better products but the customer service leaves a lot to be said, it is terrible.
8 months ago0
The staff that serves you right now is helpful, from those in the pharmacy their billing system fails and they blame you for the fact that your cfdi is wrong so you go to the treasury later they tell you to invoice online when online says that the invoices There they are only issued online purchases, after 30 minutes of discussing that I am billing elsewhere the manager comes out to say that they are having a failure in their system 🙄, they ask you to leave your bag or backpack outside, the first time that I told the girl that since I was going to leave her on the floor at the entrance, she asked me if I brought anything valuable? Oseaaaa???? Even if it were a $100 pesos backpack, you wouldn't have to leave it in a place with 0 security and when I told the girl what my backpack was worth, Jordan told me to pass it to her and that she would keep it below where they charge, I mean, if they don't know They want to risk being robbed but as a customer you can risk having your things stolen by leaving them in an unsafe place. I hope they put some order in that pharmacy because the people there are very despotic. It's the only one where something unpleasant always happens.
10 months ago0
Most cashiers are friendly, some are not.
3 weeks ago